Privacy Policy
At PTE LEADER, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide when using our education platform and PTE training education services.
1. Information We Collect
1.1. Personal Information
We collect personal details when you register, purchase services, or interact with our platform. This includes but is not limited to:
- Full Name
- Email Address
- Phone Number
- Billing Address
- Payment Information
1.2. Non-Personal Information
We automatically collect non-identifiable data to improve your experience, such as:
- Browser Type and Version
- Device Information
- IP Address
- Cookies and Usage Data
1.3. Voluntary Information
Any additional information you voluntarily provide, such as survey responses or feedback, is also collected.
2. How We Use Your Information
2.1. Service Delivery
- To process transactions and provide purchased services.
- To deliver mock tests, study materials, and personalized training sessions.
2.2. Communication
- To send updates about your account or purchases.
- To inform you about new features, promotions, or changes to our services.
2.3. Improvement and Analytics
- To enhance our website and user experience.
- To analyze usage trends and improve service offerings.
2.4. Compliance and Security
- To comply with legal obligations.
- To detect and prevent fraud or unauthorized access.
3. Sharing Your Information
3.1. Third-Party Service Providers
We may share your information with trusted third-party providers for:
- Payment processing
- Website hosting
- Analytics and marketing support
3.2. Legal Obligations
We may disclose your information if required by law or to protect our rights, users, or business.
3.3. Data Anonymization
Aggregated and anonymized data may be shared for research or statistical purposes.
4. Data Protection
4.1. Security Measures
We use industry-standard measures, including encryption and secure servers, to protect your information.
4.2. Retention Period
Personal data is retained only as long as necessary to fulfill its purpose or as required by law.
4.3. Your Responsibility
You are responsible for maintaining the confidentiality of your account credentials.
5. Your Rights
5.1. Access and Update
You may access and update your personal information through your account settings.
5.2. Data Deletion
You can request the deletion of your data by contacting us, subject to legal or contractual obligations.
5.3. Opt-Out Options
You may opt out of promotional emails or data collection for analytics by following the instructions provided in the communications.
6. Cookies Policy
6.1. What Are Cookies?
Cookies are small files stored on your device to improve user experience.
6.2. Types of Cookies We Use
- Essential Cookies: For website functionality.
- Performance Cookies: To analyze site usage.
- Marketing Cookies: To personalize ads and offers.
6.3. Managing Cookies
You can manage or disable cookies through your browser settings.
7. Third-Party Links Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before sharing your information.
8. Changes to This Policy We reserve the right to update this Privacy Policy. Changes will be effective immediately upon posting. Continued use of our services constitutes acceptance of the revised policy.
9. Contact Us If you have questions or concerns about this Privacy Policy, please contact us: admin@pteleader.com.au
Acknowledgment By using our website, you acknowledge that you have read, understood, and agree to this Privacy Policy.